Service Disconnections

Reasons for Disconnection

While every effort is made to see that the citizens of Great Bend have available the water service required, service may be discontinued for any of the following reasons:

The customer requests disconnection (Request for Utility Disconnection Form (PDF))
Service is abandoned
A utility bill becomes delinquent
A dangerous condition exists on the customer’s premises
Service is tampered with or diverted
The customer fails to provide credit information or has a previous undisputed and unpaid account for water / sewer services in the City
The customer misrepresents his or her identity for the purpose of obtaining water / sewer service
Payments under a payment agreement are not met
A billing statement is returned by the post office
The customer issues the Utilities Department a bad check