Utility Billing Information


The City of Great Bend is divided into four billing cycles. One section of town is billed each week of the month. Your location within the City determines your billing cycle. Customers’ bills are due at the time of printing, and 28 days later become delinquent and are subject to disconnect 10 days later.

Location & Hours

All service requests for a new account or to discontinue service can be made in person, or sent through fax, mail, or email to:
1615 Tenth St.
Great Bend, KS
8:00 am - 4:00 pm
Monday - Friday
Fax: 620-793-4105


The person requesting the service must provide a photo ID and proof of Social Security number. The business holder or their authorized signer of a commercial account must provide the Federal ID Number of the business activating service.


Additional Information

If you have questions or would like more information, please call (620) 793-4100.